Built for the Automotive Dealership, by the Automotive Dealership.
NCompassTrac works closely with major Automotive brands to deliver the best technology to aid and assist with revenue generation, lead tracking, with complete sales and service metrics. Input from across the industry has been incorporated in all product development.
Comprehensive Cloud Based Loyalty Rewards Program
Good service and customer care alone are not enough to retain and build a loyal fan base. Your business deserves a high quality program that will excite your customers and employees alike.
Using NCompassTrac Loyalty Rewards Program you will;
Create a continued relationship between you and your customer.
Stop the blatant carte blanche discounting and margin erosion.
Track the revenue success of the program through real time reporting metric.
What's more is Customer Retention Rates continually rise as the program matures and you should expect double digit revenue increases for your operations. But don't take our word for it, the metrics speak loud and clear.
Customer Rewards Programs Work
They create a loyal fan base by;
Incenting your customers to continue doing business with you.
Showing a real commitment by you to continue the valued relationship with them.
Marriott, Hilton, the Airline Industry all offer rewards program for a reason.
Studies show that as much as 70% of repeat business is generated due to Rewards programs. However, most companies cannot afford or have the technical staff to develop and implement such a system, until now.
Card Based Savings Programs
While standard practice is to drive customers to your door using cards with discounts, we have found by coupling this to the NCompassTrac Loyalty Rewards Cloud, you will create an eco-system and currency within your business that will drive repeat business for years to come. Discounts are minimized that in turn preserve margins. What's more, when followed up with emails and virtual digital card promotions, you extend the life of the card program making the no expiration card a reality if desired. This eliminates the need and cost in subsequent annual card mailers.
By putting a card-based marketing system to work for your business you are touching existing and future customer loyalists, giving them a reason to continue doing business with you. This greatly assists with customer retention, the recapture of lost customers, and the acquisition of new customers in your community.
Sales Capture Products
UpTrac- Is an in house one swipe customer information capture device that connects to NCompassTrac Cloud. When swiped, the buyer is owned by your rooftop and he/she automatically receives a welcome email and loyalty card with program points. Once captured, the entire sales process is tracked and monitored for success. A digital bond is created that ties the customer to both Sales and Service in the event the buy a pre-owned vehicle that requires a checkup or maintenance.
iPhone and Android Apps
Instantly connect to the NCompassTrac Cloud anywhere, anytime with our native iOS and Android applications. Apps that allow you to schedule maintenance, hail roadside assistance and navigate you to the dealership and more.