NCompassTrac in the News

Press Releases

 

OCTOBER 10, 2017 - NCompassTrac Awarded Patent No. 9,785,967 from United States Patent and Trademark Office for its CARS™ solution

 

December 6, 2016 - NCompassTrac Engineers take first place in Mojio’s 2nd Annual Connected Car Hackathon at AutoMobility LA 2016

 

August 22, 2016 - NCompassTrac Adds support for Apple Pay and Google Wallet

 

August 9, 2016 - NCompassTrac Releases Gen III of its Customer Retention Platform

 

April 28, 2016 - High Line Dealerships in Albany, Meridian, and Roanoke launch Savings Card with NcompassTrac

 

April 18, 2016 - The Audi Connection Connects to its Customers with NCompassTrac

 

April 1, 2016 - NCompassTrac releases the KickStart Photo Experience product at NADA

 

March 29 , 2016 - NCompassTrac Recognized Among Top 20 Automotive Tech Solution Providers of 2016 by CIOReview

 

March 24 , 2016 - RiverFront Chrysler, Dodge, Jeep, Ram launches Savings Card Program with NCompassTrac

 

March 18 , 2016 - Orange Coast Infiniti sets the bar for a Premier Customer Experience with NCompassTrac

 

September 30 , 2015 - Porsche, Audi of Nashua New Hampshire embrace Customers with Premier Rewards powered by NCompassTrac

 

June 23 , 2015 - McGrath Lexus and McGrath Acura Reward Customers and Get Big Return powered by NCompassTrac

 

April 24 , 2015 - NCompassTrac featured in Mobile Payments Today for Automotive Process Improvement

 

MARCH 31, 2015 - NCompassTrac Elevates Customer Product Experience at Harley-Davidson

 

January 20, 2015 - NCompassTrac LLC announces TracPay, RevenueTrac, and ServiceAdvisor Mobile Products for the Automotive Industry at NADA San Francisco

 

September 10, 2014 - Customers Embrace Walter’s Automotive Group Legacy Rewards Program powered by NcompassTrac

 

July 10, 2014 - Mercedes-Benz of Brooklyn Rewards its Customers with NCompassTrac

 

April 22, 2014 - Advantage Beshoff launches with NcompassTrac Loyalty Rewards

 

March 26, 2014 - Yamaha Motor Corporation U.S.A. goes real time with NCompassTrac

 

February 25, 2014 - Mercedes-Benz Laguna Niguel (MBLN) surpasses 6,000 rewards card transactionS With NCOMPASSTRAC

 

January 6, 2014 - Come see us in New Orleans! - NCompassTrac to unveil its Cloud based Premier Rewards Platform at NADA

 

December 31, 2013 - Polaris Razor and NCompassTrac slice into Glamis

 

November 17, 2013 - Kawasaki Blazes New Trail with NCompassTrac

 

October 2, 2013 - NCompassTrac and Indian Motorcycles ride into Sturgis

 

September 10, 2013 - Cashless System Masters the Colorado State Fair

 

NCompassTrac Awarded Patent No. 9,785,967 from United States Patent and Trademark Office for its CARS™ solution

 

October 10, 2017 - Alexandria, Virginia USPTO

 

NCompassTrac LLC has been awarded a Patent for the methods and algorithms used in its Customer Acquisition and Retention Solution also known as CARS™. Under this Patent, proprietary algorithms and methods work to aggregate, clean and segment consumer data for the purpose of marketing and communication on behalf of an enterprise such as an automotive or powersports dealership or other industry that wish track communication to and from current and prospective customers.

 

Some embodiments of the invention include a novel consumer data aggregation and segmented marketing communication system that assists companies wanting to increase revenues by offering incentives that recapture lost customers and acquire new customers not yet known to the business. The system also allows for the communication collateral to be “coded” information that is read or scanned at a redemption point to instantly identify customer segment, category and usage statistics. Also included are capture capabilities that scan or read drivers’ license information that in turn trigger execution of predefined business rules to classify and make decisions on what process to should be executed.

 

The invention also embodies a digital currency in the form of points and or declining balance of pre-loaded currency amounts on a “coded” medium that are tracked and stored for complete commerce, audit and accounting purposes.

 

Under the Patent, data input can come from a variety of sources such as CRM, DMS, 3rd party data providers or any other source and is run through the proprietary algorithms and methods that are directed through a friendly end user interface. The output of which is segmented data and files that can be “coded” for distribution from a mail house, electronic method(s) or other distribution medium that can be used to redeem coded incentives. Data is secured using encryption algorithms, public and private keys.

 

“We could not be more excited to receive this Patent”, states Ron Vangell, CSO NcompassTrac and one of the Patent authors. “It represents the value proposition of our unique offering and technology advantage. Through this Patent, we are representing to our clients that we have put the effort into a level of protection for them not afforded by most other vendors and that we are committed to the business of producing original non-infringing technologies that drive revenue and improve customer engagement”.

 

This patent is retro-active to the original filing date which is February 2014.

 

About the United States Patent and Trade Office: The United States represents the largest, most dynamic marketplace in the world and is an unapparelled location for business investment, innovation, and commercialization of new technologies. The USA offers tremendous resources and advantages for those who invest and manufacture goods here. Through SelectUSA, our nation works to encourage and facilitate business investment. To learn more about why the USA is the best country in the world to develop technology, manufacture products, and grow your business, visit SelectUSA.gov

 

About NcompassTrac LLC: NCompassTrac is an industry leader in the development of cloud and mobile based technologies that enhance and increase the revenue potential of companies though out the world. Headquartered in Laguna Hills California, USA, NCompassTrac provides the Automotive, Powersports and other industries the ability to capture new and reward existing customers with incentives that insure a lasting business relationship. Its customers include Mercedes‑Benz, Honda, BMW, Lexus, GMC, Harley-Davidson, Polaris, and other major industry brands.

 

NCompassTrac Engineers take first place in Mojio’s 2nd Annual Connected Car Hackathon at AutoMobility LA 2016

 

December 6, 2016 - AutoMobility LA 2016

 

The 2nd Annual Connected Car Hackathon at AutoMobility LA brought together bright minds from across Los Angeles to rapidly develop and prototype solutions that harnessed Mojio’s open platform for connected cars and the Amazon Alexa Skills Kit. The hackathon yielded twenty-three teams that entered the ring to compete for the most innovative and well-executed application ideas. With only thirty-six hours of development on the table, teams were expected to take their ideas from concept, to code, and into production for a live presentation and demo to the panel of judges.

 

One of the twenty-three teams was a group of enthusiastic engineers from NCompassTrac, a leading software technology company based in Laguna Hills, CA. The team of four developed a strong concept and came together over the weekend to craft LUMEN, a connected car app that utilizes real-time data Mojio’s platform to help everyday drivers focus on identifying and correcting driving inefficiencies via the “LUMEN Score”. The LUMEN score is further enriched with multiple 3rd party data sources, such as OpenWeather, OpenMaps, and the NHTSA, and uses specially crafted algorithms to produce a single number that represents a weighted average view of efficiency.

 

LUMEN considers a variety of variables such as weather conditions, speed limits, OEM published MPG for your vehicle, and uses contextual information to help determine whether or not the efficiency was an uncontrollable circumstance or something that is habitual and can be improved. The team took their concept to the next level with the addition of the LUMEN Indicator, a real-time visual indicator that utilizes a spectrum of color to represent a driver’s LUMEN score and provides actionable advice.

 

In addition, the LUMEN app provides a distraction and hands-free experience to relate to your car with support for seven dynamic Amazon Alexa questions that allow the driver to ask the following:

 

What is my LUMEN score? How can I improve my LUMEN score? What's my top speed? What's my battery voltage? Does my car have any recalls? What is my fuel efficiency? When will I need gas?

 

The team believes the LUMEN score would be of significant interest to insurance companies, parents, highway patrol and law enforcement, as well as OEM’s as they can assess the performance of makes and models and derive safety and efficiency data from them.

 

“Amongst a pool of strong contenders, the LUMEN team exceeded the judging panel’s expectations with their innovative execution across multiple technology stacks,” stated Kyle MacDonald, Head of Marketing at Mojio. “Not only did the team efficiently produce a complex driver scoring algorithm, but they managed to integrate data points from Mojio’s open platform with the Alexa Skills Kit for a meaningful connected car experience driven by conversation.”

 

“We couldn’t be more proud of this team led by Chris Daden and Caleb Halford,” declared Kevin Cooper, CEO of NCompassTrac. “With 23 talented teams and a compressed time frame, the scope, functionality and applicability of LUMEN to the growing Connected Car market was spot on”.

 

The winning team members from NCompassTrac include Chris Daden, Caleb Halford, Jordan Zarate, and Cole Cooper.

 

To view the LUMEN product demonstration on YouTube, follow this link: https://youtu.be/XNnYkny4AHE

 

About NCompassTrac: A leading software technology company located in Laguna Hills, California that builds cloud based computing applications for the Automotive, Power Sports and Event markets that make a positive economic impact on efficiencies and the way companies operate.

 

About Mojio: Founded in 2012, Mojio is the leading open platform for connected cars. Trusted by the world’s top wireless carriers, including Deutsche Telekom and T-Mobile, Mojio is the platform of choice for scalable deployment of secure connected car apps and services for enterprise customers, including wireless carriers, auto manufacturers, car dealers, insurers and fleets.

 

Mojio unlocks hidden telematics data from nearly any car, bringing “dumb” cars into the Internet of Things and enabling a new suite of automotive experiences that provide something we’ve all been searching for: peace of mind for our cars and the people in them.

 

Mojio is actively hiring for cutting edge engineering roles in Palo Alto, Prague and Vancouver!

 

For more information, visit www.moj.io

 

For career opportunities, visit Mojio on LinkedIn.

 

Mojio Media Enquiries:

Kyle MacDonald

Head of Marketing

marketing@moj.io

 

 

NCompassTrac Adds support for Apple Pay and Google Wallet

 

August 22, 2016 - Laguna Hills, CA:

 

Consumers request for a simpler way to integrate their Rewards or Savings Card with existing technology have been fulfilled. “We are pleased with the ease of use and the functionality of these new features”, states Todd Holbrook, Chief Marketing officer at NCompassTrac. Adding, “As the market evolves to a unified method for payment and consumer incentives tracking, we are in full support of this approach. Our Apps have been widely accepted as an alternative method to card carrying, but with this ubiquitous approach, we are further streamlining the consumer experience with our product offerings”.

 

End user consumers can easily add their Savings or Loyalty Card to their Apple Pay or Google wallet by simply accessing the NCompassTrac cloud and tapping on the plus sign under the Wallet Icon and follow the onscreen instructions. All information is retained and becomes part of your collection within those application infrastructure technologies. Points and cash awards are tracked and applied whenever the digital card is used.

 

For more information on NCompassTrac products, please contact NcompassTrac directly or visit the website ncompasstrac.com

 

About NcompassTrac LLC: NCompassTrac is a leading software technology company located in Laguna Hills, California with over 60 years of expertise in enterprise software that builds cloud based computing solutions for the Automotive, Power Sports and Event markets that make a positive economic impact on the way companies work.

 

About Apple Pay: Apple Pay is an NFC payment system that lets you make purchases using an iOS device. The service is currently available in the US and the UK.

 

About Google Wallet: Google Wallet is a free digital wallet that securely stores your credit cards, debit cards, gift cards, loyalty cards, offers, and more. With Google Wallet, you can shop in stores, buy online, and send money.

 

NCompassTrac Releases Gen III of its Customer Retention Platform

 

August 9, 2016 - Laguna Hills, CA:

 

NCompassTrac has published Gen III to its live cloud instance giving all of its clients 55 new features and add-ons to interact with. “This has been a major upgrade to our platform and represents the feature requests and improvements our clients have been asking for” states Zach Lyons, Vice President, Sales NcompassTrac. Many of the new features directly support the ongoing Mobile and Social technologies built into the Loyalty Platform.

 

With over 25 new mobile and social media Apps such as the popular KickStart Photo Experience being adopted by dealerships and OEM’s, the cloud platform has been enhanced to capture and represent the data being collected and posted. “The desire for customers and our clients to interact directly and immediately with social media has increased dramatically over the last year”; according to Caleb Halford, Director of Mobile Technologies for NcompassTrac. “This in turn has prompted dealerships to get more sophisticated with hash tagging and publication to their social media sites automatically within the Apps we build.”

 

Some of the features included in this technology push are, extensions for RevenueTrac, the mobile app that reports real time revenue at the touch of a button, support for the KickStart Photo Experience, an App that allows the dealership and customer to take a photo of themselves with a custom frame of their choice with the new car purchase and have it post directly to both the customers Facebook, Twitter, Instagram as well as the dealerships social sites thereby promoting the dealership brand and experience.

 

Additional enhancements to the Service Advisor screens include one click card replacement, flexible customer search and lookups, geo mapping improvements, text messaging support, vehicle recall real time lookup and support for the all new NcompassTrac shopping Mall that gives patrons additional discounts and “cash back” from purchases made from over 1,200 ecommerce sites such as Best Buy, eBay, Amazon and more.

 

With the NcT shopping mall, all revenue is accrued against the customers Loyalty or Savings Card and is available to spend at any of the supported sites as well as their dealership.

 

About NCompassTrac LLC: NCompassTrac is a leading software technology company located in Laguna Hills, California with over 60 years of expertise in enterprise software that builds advanced mobile, wireless and cloud based computing solutions for the Automotive, Power Sports and Event markets that make a positive economic impact on the way companies work.

 

High Line Dealerships in Albany, Meridian, and Roanoke launch Savings Card with NCompassTrac

 

April 28, 2016 - Laguna Hills, CA:

 

BMW, Mercedes and Cadillac are all synonymous with leading edge technology and motor works. And the trilogy of BMW dealerships in Albany, Meridian and Roanoke, the Mercedes Motor Cars of Albany and Cadillac of Roanoke are forging ahead with leading edge customer engagement programs and technologies from NCompassTrac. “Our client base represents some of the most interesting, innovative and enterprising people we know of” according to Chris Grasman, Operations Manager for the respective rooftops. And he further adds, “as such as we are always looking for ways to meet their demands with lucrative programs that excite and keep them connected to our exceptional brands. “ Through mobile applications that run on both iOS and Android, and a premium card based marketing program. The NCompassTrac suite of products deliver the tools to make good on that expectation.

 

“We are simply thrilled to be part of the customer experience that these dealerships are bringing to their brand loyalists and converts alike” states Zach Lyons, Vice-President Sales "The success of this program has been nothing short of excellent as we have seen through our automated tracking of adoption rates and new customer wins.” By selecting NCompassTrac , customers are treated to a state-of-the-art Savings Card and a Dealership Mobile App program that has been tailored to the needs of both customer and dealership alike. With flexible options that include Loyalty and or Savings Card actual dollar redemptions and or the option to accrue redeemable points, the NCompassTrac platform allows the dealership to customize and tailor the program to fit the needs and goals of management.

 

About Albany, Meridian, and Roanoke: With a strong and committed staff that has many years of experience, the BMW Trilogy of stores , Mercedes Motorcars and Cadillac dealerships all excel in satisfying customers' needs. With an abundance of inventory and price points, along with flexible financing options, there is every reason for customers to visit and set up a test drive today.

 

About NCompassTrac LLC: NCompassTrac is a leading software technology company located in Laguna Hills, California with over 60 years of expertise in enterprise software that builds advanced mobile, wireless and cloud based computing solutions for the Automotive, Power Sports and Event markets that make a positive economic impact on the way companies work.

 

The Audi Connection Connects to its Customers with NCompassTrac

 

April 18, 2016 - Cincinnati, OH:

 

As a recognized Audi Magna Elite Dealer, The Audi Connection has demonstrated that it is considered the best of the best. Given the stringent criteria of not only providing superlative customer service and overall business performance, the Magna award also includes high customer satisfaction scores and high quality facilities and attention to detail.

 

To further expand upon the excellence of the dealership, the Audi Connection has selected NCompassTrac Premier Rewards Platform to honor their customers. “The fabric of our dealership and brand are interwoven with excellence and quality” states Travis Frazier, Service Director for the Audi Connection. Further adding; “we selected the NcompassTrac Rewards Platform as a part of that fabric to bond our customer experience with our excellent track record.”

 

Using NcompassTrac, The Audi Connection will rewards its customers with points and specials to further assist them in achieving the best quality of service for the most attractive price and giving them great reason to continue to look to the dealership to satisfy all of their automotive needs. “We are extremely pleased to have The Audi Connection as a member of our ever growing rewards network” says Zach Lyons, Vice-President, Sales, NCompassTrac. “In working with their team, we can completely understand how they are recognized as a leader in the Audi community.”

 

Customers in the Hamilton County or in the neighboring Montgomery, Blue Ash, and Kenwood areas will all be welcomed to the Premier Rewards Program and should look to receive a Premier Rewards Card in the mail. Anyone who wishes to join the program that has never had the pleasure to visit The Audi Connection can sign up online at www.theaudiconnection.com or by calling the dealership directly.

 

About The Audi Connection: Located at 9678 Montgomery Rd, Cincinnati, OH 45242 The Audi Connection maintains a committed service staff that has many years of experience satisfying its customers' needs in Hamilton County and its neighbors to Montgomery, Blue Ash, and Kenwood.

 

About NCompassTrac LLC: NCompassTrac is a leading software technology company located in Laguna Hills, California with over 60 years of expertise in enterprise software that builds advanced mobile, wireless and cloud based computing solutions for the Automotive, Power Sports and Event markets that make a positive economic impact on the way companies work. www.ncompasstrac.com

 

NCompassTrac releases the KickStart Photo Experience product at NADA

 

April 1, 2016 - Las Vegas, NV:

 

In a continued effort to bring value in doing business with brick and mortar dealerships, NCompassTrac has created the KickStart Photo Experience product for customers who are onsite and looking to purchase one of the brands represented. Through the use of the product, anyone at the dealership can take a photo of the customer with either a green screen background or in the vehicle of their choice. The green photo allows the dealership to have pre-packaged custom background frames that put that customer anywhere from the Alps to the beaches of Monaco in the vehicle of their choice. This in turn is posted to social media sites such as Facebook, Instagram, Twitter or email with the chosen theme.

 

“With the customer expectations shifting to one of ubiquitous social and mobile presence, coupled with a lower average age of consumer, dealerships that can offer a customer centric holistic social enabled experience will simply generate more sales revenue” states Caleb Halford, Director of Mobile Technologies. Marketing studies have revealed that consumers want to “feel” and “envision themselves” connected with a brand. To take that a step further, and allow them to get that out in front of their friends and followers in the social networked world gives them the chance to be viewed in the way they want to be perceived. In the end, this all translates into a premium experience that is ultimately measured by purchase volumes.

 

About NCompassTrac LLC: A leading software technology company located in Laguna Hills, California with over 60 years of expertise in enterprise software that builds advanced mobile, wireless and cloud based computing solutions for the Automotive, Power Sports and Event markets that make a positive economic impact on the way companies work.

 

About NADA: The NADA Convention & Expo is the automotive industry event of the year and the world's largest international gathering place for franchised new-vehicle dealers. The convention offers dealers a rare chance to meet face-to-face with executives of major auto manufacturers and features hundreds of exhibitors showcasing the latest equipment, services and technologies and dozens of workshops with the industry's best trainers.

 

NCompassTrac Recognized Among Top 20 Automotive Tech Solution Providers of 2016 by CIOReview

 

March 29, 2016 - Fremont, CA:

 

NCompassTrac has been selected as a Top 20 Automotive Tech Solution Providers of 2016. CIOReview recognizes organizations around the world that exemplify the highest level of operational and strategic excellence in automotive technology.

 

The list was voted by a panel of experts and members of CIOReview’s editorial board after evaluation across more than a dozen quantitative and qualitative elements, including the company’s experience, industry recognition, technical certifications, market presence and positive client reviews.

 

NCompassTrac specializes in delivering the best technology to aid and assist with revenue generation, lead tracking, with complete sales and service metrics while input from across the industry has been incorporated in all its product development. It also excels in automotive dealerships, customer retention, event cashless systems and customer loyalty.

 

“This year's Top 20 Solution Providers list draws well-deserved attention to companies that are both innovating and creating business value and NCompassTrac continued to break new ground within the past year, benefiting its customers”, noted Jeevan George, Managing Editor of CIOReview. “We are happy to showcase NCompassTrac this year due to its continuing excellence in delivering top-notch technology driven solutions.”

 

When it comes to the science of attracting customers; embracing retention programs and mobile technology are fast becoming the norm in the auto industry. “We could not be more excited to be featured with the best of the best in the ever demanding Automotive Technology Sector. With hundreds of solutions providers and thousands of products available to choose from, this recognition is a validation of what we have built and represents the market adoption of our products” states Todd Holbrook, Chief Marketing Officer, NCompassTrac.

 

About CIOReview: CIOReview is an IT print magazine published from Fremont, California, which constantly endeavors to identify “the best” in a variety of areas important to tech business. Through nominations and consultations with industry leaders, its editors choose the best in different domains. The Automotive Tech Special Edition is an annual listing of 20 Most Promising Automotive Tech Solution Providers in the U.S. For more information, visit: CIO Review

 

About NCompassTrac: NCompassTrac is a cloud based loyalty rewards program in a box founded in 2009. Headquartered in California, USA, NCompassTrac provides dealerships the ability to capture new and build a bond with existing customers that will insure a lasting business relationship, secure customer retention and create a valued mutual benefit. Its customers include Mercedes Benz, BMW, Lexus, GMC and other major automotive brands.

 

RiverFront Chrysler, Dodge, Jeep, Ram launches Savings Card Program with NCompassTrac

 

March 24, 2016 - North Aurora, Illinois:

 

When it comes to purchasing, services or leasing a vehicle, customers expect the best from their dealership. Second only to purchasing a home, buying and selecting a vehicle is one of the biggest financial decisions people make.

 

RiverFront recognizes this and has modeled its approach to customers to reflect that. In addition, it gives back to clients through its aggressive Savings Card programs. “We are pleased to honor our customers with a Savings Card that represents real monetary value to our customers”, states Paul McSkimming, General Manager of RiverFront; “through use of this card, our customers can pull real cash from it to assist in the payment of any services we offer. Since we load a significant dollar value on it, it’s truly the gift that keeps on giving” according to McSkimming.

 

Since the NCompassTrac customer retention and rewards technology was designed to accommodate programs such as these, deployment and roll out is made simple. There is no software or on premise servers required. The solution is cloud based and with the flip of a switch can be a premium dealership Points based Rewards platform or a Savings Card engine that tracks expenditures and forwards cash to customers. “Some dealerships actually offer both Rewards points and Savings Card cash using our hybrid mode” states Zach Lyons, Vice-President Sales, NCompassTrac. “This provides maximum flexibility in our offerings to accommodate and ever changing customer experience”.

 

The program rollout is under way and is available to existing and new customers alike.

 

About RiverFront CDJR: Located in North Aurora, Illinois- RiverFront’s value system states that all good relationships are founded on trust and integrity. Further to that the belief that every customer represents an important relationship that is highly valued by each and every one of our employees. With a casual no pressure environment comes trust and a family feeling that you are always welcome and will be treated fair and promises a better buying experience.

 

About NCompassTrac LLC: NCompassTrac is a leading software technology company located in Laguna Hills, California with over 60 years of expertise in enterprise software that builds advanced mobile, wireless and cloud based computing solutions for the Automotive, Power Sports and Event markets that make a positive economic impact on the way companies work.

 

Orange Coast Infiniti sets the bar for a Premier Customer Experience with NCompassTrac

 

March 18, 2016 - Orange County, California:

 

As a premier Infiniti dealership in Southern California, Orange Coast is always exploring ways to improve its customers experience. By selecting NCompassTrac as its customer retention and loyalty program, its customers are treated to a state-of-the-art Platinum Rewards Program that has been tailored to the needs of both customer and dealership alike. “We have been working with NCompassTrac to provide our clients with the absolute best dealership experience possible”. States Jason Lewis, Service Director for Orange Coast Infiniti. “The results of this effort have produced a Program that has been embraced by both our customers and employees.”

 

“The flexibility of our program is second to none” states Zach Lyons, Vice-President Sales, NCompassTrac. “With our patent pending data modeling and analytics capabilities, we are able to pinpoint spending patterns, retention rates, average spend by demographics and create special programs for each of these customer tracks.”

 

All dealership data is live and available 24X7 from NCloud, the NCompassTrac cloud solution set, both customers and dealers can access their information from anywhere, anytime on any device.

 

“Clients of a premier high line brand have an experience expectation that matches the high quality of our products. We not only recognize that, but we embrace it.” Adds Lewis.

 

About Orange Coast Infiniti: Orange Coast Infiniti is located on the popular Beach Blvd in Westminster California and provides customers with high quality sales and service for all their new and used vehicle purchase needs. Orange Coast Infiniti is proud to be part of the Westminster community in Southern California and has a wide selection of quality, competitively priced, new and pre-owned vehicles. Inventory is updated daily with vehicles that customers desire.

 

About NCompassTrac LLC: NCompassTrac is a leading software technology company located in Laguna Hills, California with over 60 years of expertise in enterprise software that builds advanced mobile, wireless and cloud based computing solutions for the Automotive, Power Sports and Event markets that make a positive economic impact on the way companies work.

 

Porsche, Audi of Nashua New Hampshire embrace Customers with Premier Rewards powered by NCompassTrac

 

September 30, 2015 - Nashua, New Hampshire:

 

For the fourth time since 2010, Porsche of Nashua has been awarded the prestigious Premier Porsche Dealer title, the highest honor given to a Porsche dealership. The award is given to only to a select few dealerships that go above and beyond expectations in the all-important customer touchpoints such as sales and service.

 

Likewise, Audi of Nashua is a Magna Society award-winner for exemplary performance in customer care. To further demonstrate its position as a market leader in customer care, sales and service, Porsche and Audi of Nashua have not only invested in state-of-the-art facilities, but have also implemented a state-of-the-art Customer Rewards solution from NCompassTrac.

 

“We are very excited to show our customers the commitment we have by giving them the very best their loyalty deserves. Every time we have the pleasure to interact with our patrons, this rewards platform will accrue benefits on their behalf as another way of saying thank you for giving us the opportunity to continually earn your business”; states Larry Bedell, Chief Operating Officer and Robert Kamal, Service Director for both Porsche and Audi.

 

“Working with such professionally run and recognized dealerships such as Porsche and Audi of Nashua gives us a great deal of satisfaction in knowing that these entities support and appreciate the effort it takes to retain and excite a brand base”; states Zach Lyons, Vice President, Sales for NcompassTrac. He also added; “We look forward to working with Porsche and Audi of Nashua to set the bar even higher for customer expectations, dealership satisfaction and loyalty.”

 

Through use of the Rewards Platform customers will not only earn points that may be redeemed at a later time for sales or services rendered, but will have access to specials and all receipts and balances via the systems cloud based interface.

 

About Porsche and Audi of Nashua:Porsche and Audi or Nashua are members of the Lyon-Waugh Auto Group and pride themselves on achieving the highest performance among their peers in branding utilization, product representation and development and in doing so, succeed as independent entrepreneurs who routinely exceed the expectations of their customers.

 

About NCompassTrac LLC: is a leading software technology company located in Laguna Hills, California with over 60 years of expertise in enterprise software that builds advanced mobile, wireless and cloud based computing solutions for the Automotive, Power Sports and Event markets that make a positive economic impact on the way companies work. based computing solutions for the Automotive, Power Sports and Event markets that make a positive economic impact on the way companies work.

 

McGrath Lexus and McGrath Acura Reward Customers and Get Big Return powered by NCompassTrac

 

June 23, 2015 - Chicago, Illinois:

 

When it comes to building a lasting bond between dealership and customer, few can match that of the McGrath brand. A dealerships ability to deliver an experience that sets it apart in the eyes of its customers not only inspires loyalty to the brand, but in turn serves to increase the amount of consumer spending. Since repeat loyal customers spend on average 33% more than new ones, taking the time and making the investment in programs that reward loyalists are well worth the effort and expense.

 

“Through the use of the no-nonsense pander free NCompassTrac LRP retention solution, we are seeing fantastic results from not only our customer base, but also from conquest within our markets” states Tom Christensen, Fixed Operations Director for McGrath. “The effectiveness of this program has made us even further firm believers in the value of building loyalty and rewarding our brand enthusiasts through effective and meaningful savings for our customers."

 

Statistics show that 86% of customers, who regularly serviced their vehicle with a dealership, purchased another vehicle from that dealership. By contrast only 6% of people that purchased but never serviced a vehicle with the selling dealership purchased another vehicle from that dealership. “This is precisely what our program and products are all about. Building a lasting bond between customer and the dealership moves the odds in favor of continued repeat business.” According to Zach Lyons, VP Sales, NCompassTrac. He adds “a commitment to enhancing the customer experience and loyalty results in at least a 25% increase in customer retention. And that is what we are aiming for."

 

About NCompassTrac LLC: NCompassTrac is a leading software technology company located in Laguna Hills, California with over 60 years of expertise in enterprise software that builds advanced mobile, wireless and cloud based computing solutions for the Automotive, Power Sports and Event markets that make a positive economic impact on the way companies work.

 

About McGrath Imports: McGrath Imports is located in Chicago, Illinois, and is one of the premier dealerships in the area. McGrath proudly represents Lexus, Acura, Honda and Hyundai for sales, finance, and service for both new and used vehicles.

 

 

 

NCompassTrac featured in Mobile Payments Today for Automotive Process Improvement

 

April 24, 2015 - mobilepaymentstoday.com

 

Anyone who owns a vehicle knows the experience of a trip to the dealership to retrieve your car or truck after it's been serviced can be an exercise in patience.

 

You walk into the dealership after work only to find several other customers waiting in line to pay their bill. By the time it's your turn to settle an invoice, your stomach is rumbling because it’s past dinnertime.

 

NCompassTrac, a California-based loyalty program provider, believes it can erase the pain from the car dealership checkout process with an in-app payments feature within the loyalty app the company already provides to its partners who sell high-end cars from BMW, Cadillac, Mercedes Benz and Porsche.

 

NCompassTrac worked with Total-Apps, a California-based merchant services provider and payments processor, to implement payment acceptance into its loyalty app, Mobile Payments Today has learned.

 

Ron Vangell, Chief Strategy Officer of NCompassTrac, told Mobile Payments Today in an interview Thursday that customers and car dealerships both asked for the in-app payment capability. The new feature eases the checkout process for drivers while providing dealerships with another way to retain customers in addition to the loyalty program, he said.

 

"Good customer service isn't enough anymore to build loyalty," Vangell said.

 

Vangell noted a study that showed when a consumer continues to service their vehicle at the dealership where they bought their car or truck, he or she is 86 percent more likely to purchase another vehicle at that same dealership. That figure plummets to 6 percent if the owner goes elsewhere to service their vehicle.

 

"These types of metrics for a dealership are frightening," Vangell said. "Those that do retention the best earn the most, and the reason being is a high percentage of repeat business comes at a low cost because you don't have to win the customer."

 

Different studies exist to back Vangell's argument.

 

One study from the Harvard Business School and Bain Capital concludes that increasing customer retention rates by 5 percent increases profits by 25 percent to over 95 percent.

 

Another study, from Gartner Group, shows the value of customer retention and how 80 percent of a company's future revenue will come from just 20 percent of their existing customers.

 

NCompassTrac helps auto dealerships retain customers with a loyalty program that rewards users for regular vehicle maintenance at a certain location. For example, a car dealership can reward a customer when they arrive at the premises with bonus points and a free car wash.

 

Loyalty users can apply their points to an invoice much in the same way consumers redeem rewards for airline tickets or hotel rooms. NcompassTrac enables users to redeem points from within the app. To pay for a bill with a credit card, a vehicle owner can either take a picture of the card with their smartphone camera or manually enter the information.

 

In addition to the loyalty and payments feature in the app, NCompassTrac also provides users with the ability to schedule maintenance and a virtual photo cabinet to store pictures of a driver's license and insurance cards. Total-Apps also gave NcompassTrac the ability to add video checkout with the app, which is available for iOS and Android devices.

 

At the moment, more than 2.5 million consumers across almost 400 auto dealerships in the U.S. are enrolled in the program. The in-app payments feature is live now, but now available to all dealerships as Vangell said there will be a rolling window for the launch.

 

Thanks to its partnership with Total-Apps, NcompassTrac has the ability in the future to add more capabilities to help auto dealerships retain customers.

 

Total-Apps last year launched Twt2Pay, a service that enables Twitter users to buy items using hashtags.

 

Jason Taylor, executive director and chief technology officer at Total-Apps, told Mobile Payments Today he envisions a scenario where auto dealerships could add Twt2Pay within their social media channels to engage with millennial consumers.

 

"That allows the customer to interact more," Taylor said. "Millennials are interacting with brands that way and they're going to want to pay that way as well, so we're working with NCompassTrac to add that ability later."

 

Total-Apps also has the ability to add in-app payments though Apple Pay and Google Wallet if and when NCompassTrac decides to add those options.

 

NCompassTrac plans to take its loyalty program outside the U.S., and a recent partnership with Harley-Davidson, the popular motorcycle manufacturer with a global footprint, will make that possible in the future. At the moment, NCompassTrac helps Harley maintain a program that enables prospective buyers to fill out identifying information in order to ride motorcycles as part of a demo process.

 

 

NCompassTrac Elevates Customer Product Experience at Harley-Davidson

 

March 31, 2015 - Laguna Hills, California:

 

Using advanced mobile, wireless mesh and cloud technology, Harley-Davidson has raised the bar for experiencing the excitement and quality of its products for both prospects and customers alike. The rollout of the Global Lead and Demo Ride system is a first of kind system that speeds the process of authenticating riders, digitally capturing signed waiver forms, assigning them to a motorcycle group and then checking them out on the ride of their choice.

 

While on the ride, the system calculates ride duration and uses large monitor displays to keep subsequent riders informed of when to expect the desired equipment to be available. Once checked back in, a rider can participate in a quick post ride survey that is electronically captured and a photo of the rider is taken on their ride of choice and then instantly emailed to them with a URL link to share with friends and social networks. Since a “Harley Card” is issued at registration time, it can be used for any and all subsequent product interactions such as the popular JumpStart experience.

 

The technology used takes advantage of the best of class mobile, wireless, infrared scan, and cloud computing applications developed by NCompassTrac LLC. “We could not be more honored than to bring this to market with the world leader in high quality motorcycle production” states Kevin Cooper, CEO of NCompassTrac. “With the next generation of consumers, comes a new set of demands for automation and a digital product experience that we have never before seen. Harley-Davidson not only recognizes this, but has taken the necessary actions to welcome a new generation of riders to the brand.”

 

The Global Lead and Demo Application have been used to power events around the globe including San Paulo Brazil, Guadalajara Mexico, Dallas Texas, Cleveland Ohio and Daytona Beach, Florida.

 

“Rolling the system out in multiple languages and locations has given us the ability to exercise the multi-tenancy design as well as its multi-language support” according to Chris Daden, CTO NCompassTrac. “So far, we are extremely pleased with the results and look forward to a successful Global deployment throughout the year.”

 

NCompassTrac LLC; is a leading software technology company located in Laguna Hills, California with over 60 years of expertise in enterprise software that builds advanced mobile, wireless and cloud based computing solutions for the Automotive, Power Sports and Event markets that make a positive economic impact on the way companies work.

 

NcompassTrac LLC announces TracPay, RevenueTrac, and ServiceAdvisor Mobile Products for the Automotive Industry

 

January 20, 2015 - NADA San Francisco, California:

 

TracPay is a mobile application that allows customers to review and pay their service invoices from the convenience of their mobile smart phone. By simply touching the app icon, and tapping the TracPay button, your invoice is presented for review and to pay, the customer simply provides credit or debit card information and confirms.

 

A copy of invoice and transaction ID is sent to the photos cabinet for record of payment and receipt. Participating dealerships will ready your vehicle to be picked up at the specified time eliminating the waiting times and cashier lines.

 

RevenueTrac is a simple to use one touch mobile application that tracks in real time all service advisor and sales representative’s revenue by week, month and year to date in a simple to read format. Comparisons of prior months and years as well as percentages and graphs are rendered on the mobile device in seconds enabling General Managers and Owner Principles to stay abreast of revenue run rates and sales milestones.

 

ServiceAdvisor is a one touch mobile application that allows dealers real time access to service revenues and run rates as well as track the activity of service advisors. The mobile app is also designed to automatically apply loyalty reward points or savings card discounts on behalf of the customer without the need to be tethered to the service bay computer.

 

“Based on preliminary feedback from a target group of dealerships, we are expecting a robust adoption rate for these cutting edge mobile applications by our clients” states Chris Daden CTO, NCompassTrac. “Dealers and customers alike expect us to continue to create ways to improve the customers experience as well as streamline dealership processes.”

 

TracPay, RevenueTrac and ServiceAdvisor will be released in February 2015.

 

About NADA; The NADA Convention & Expo is the automotive industry event of the year and the world's largest international gathering place for franchised new-vehicle dealers. The convention offers dealers a rare chance to meet face-to-face with executives of major auto manufacturers and features hundreds of exhibitors showcasing the latest equipment, services and technologies and dozens of workshops with the industry's best trainers. The 2015 NADA Convention & Expo will take place Friday, Jan. 23 through Monday, Jan. 27 2014 at the Moscone Convention Center in San Francisco, California.

 

NCompassTrac LLC; is a leading software technology company located in Laguna Hills, California with over 60 years of expertise in enterprise software that builds cloud based computing solutions for the Automotive, Power Sports and Event markets that make a positive economic impact on the way companies work.

 

Customers Embrace Walter’s Automotive Group Legacy Rewards Program powered by NcompassTrac

 

September 10, 2014 - Riverside California:

 

In a very competitive market, Walter’s Automotive Group has processed over $5.6 million in rewards based transactions in less than 20 months creating a local automotive economy within its group that is rapidly raising customer retention rates and is pushing customer satisfaction levels to new highs.

 

“We are constantly striving to be the best of the best as is indicated by the excellent brands we represent. To achieve excellence and to support that goal we have created an industry leading Legacy Rewards Program to honor our customer’s commitment to the group that not only thanks them for continued patronage but also incents them to remain so ” states Steve Kienle, Dealer Principle of Walter’s Automotive Group.

 

Through the use of the NCompassTrac cloud based loyalty customer relationship product suite, Walter’s has been able to seamlessly implement and offer its customers a superior buying and servicing experience with minimal impact to already busy schedules.

 

With several brands such as Mercedes-Benz, Porsche, Audi, smart, Sprinter and Fiat, in the group; rewards points can be accrued by any one or combination of brands. Families who own more than one of these brands can mix and match their rewards currency.

 

“Given the widely published metrics surrounding high quality rewards programs; we are delighted to be the technology provider of this add-in cloud and mobile ecosystem that makes robust reward programs possible for multi-brand groups such as Walter’s.” adds Kevin Cooper, CEO NCompassTrac.

 

“As we move forward, The Walter’s Automotive Group and NcompassTrac continue to exchange ideas on how to improve, enhance and expand the extended customer relationship this program provides.”

 

Walter's Automotive Group; is located in Riverside, CA and consists of several highly rated, family owned car dealerships including Walter's Mercedes-Benz, Walter’s Porsche, Walter’s Audi, Walter’s Fiat, Walter’s Pre-owned center, and smart center of Riverside.

 

NCompassTrac LLC; is a leading software technology company located in Laguna Hills, California with over 60 years of expertise in enterprise software that builds cloud based computing solutions for the Automotive, Power Sports and Event markets that make a positive economic impact on the way companies work.

 

Mercedes-Benz of Brooklyn Rewards its Customers with NCompassTrac

 

July 10, 2014 - Brooklyn, NY :

 

Expanding upon the “Brooklyn deserves to have it all” mission, Mercedes-Benz of Brooklyn celebrates its first year of Platinum Rewards for its customers. “Customers don’t owe us their loyalty. We have to earn it every day of every year”; states Doug Wells, President of Mercedes-Benz of Brooklyn. “By implementing a Platinum Rewards Program, we are striving to add to the experience that sets our brand apart in the eyes of our customers and create a lasting bond for generations to come”.

Using the NCompassTrac cloud based Loyalty Rewards Platform, Mercedes-Benz of Brooklyn is compiling and tracking points for each patron that can be used toward the purchase of service repairs, parts, accessories or even the purchase of a new vehicle. “In today’s competitive economy, technology and brick-and-mortar businesses often intersect or even compete for a customer base, it is important to recognize all of these aspects as having an impact on the customer experience” adds Kevin Cooper, CEO NCompassTrac. “Rewards programs are a great way to bridge that gap and honor clients for their patronage and loyalty”.

 

According to a study conducted by Bain and Company, many businesses misread customers and consequently miss the mark when it comes to customer satisfaction and retention. This misconception leads to complacency toward what drives repeat business.

 

Not so for Mercedes-Benz of Brooklyn. “It’s not by mistake that many people look for their ideal Mercedes-Benz in Brooklyn. With our team of highly trained individuals who are passionate about delivering exceptional customer service and assisting guests to discover what it means to own a Mercedes-Benz luxury car” states Wells.

 

Related links:

 

Listen to an interview on BLOOMBERG RADIO
Listen to Doug Wells on BLOOMBERG RADIO

 

About Mercedes-Benz of Brooklyn; Known for delivering world-renowned service and salesmanship to a legendary city and for being deeply ingrained in the culture of Brooklyn. From its staff that includes locals from surrounding areas such as Staten Island and Brooklyn to its ongoing community involvement.

 

NCompassTrac LLC: is a leading software technology company located in Laguna Hills, California with over 60 years of expertise in enterprise software that builds cloud based computing solutions for the Automotive, Power Sports and Event markets that make a positive economic impact on the way companies work.

 

Advantage Beshoff launches with NcompassTrac Loyalty Rewards

 

April 22, 2014 - San Jose, CA:

 

Beshoff MotorCars has launched its customer service suite of products that are designed to reset the standard for exemplary care and convenience. Under Advantage Beshoff, clients are offered Valet Service for vehicle pickup and delivery, Courtesy Vehicle use, Airport Shuttle service to and from San Jose International Airport, Mobile service where a certified technician will travel to the customers home or office for specific maintenance services, a menu of Express Services completed in one hour or less, and Advantage Rewards using NcompassTrac Loyalty Rewards Program that accrue to the customer. Every dollar spent on service or parts earns points towards future services or purchases at the parts department and accessories boutique.

“We have listened to our clients and have made the commitment to minimize the time and maximize the convenience of doing business with us” states Giovanni Bondoc, Parts and Service Director for Beshoff. “By adding the NcompassTrac Loyalty Rewards program to our Advantage Beshoff customer service suite, we have extended the stay for our clients by rewarding them for their continued loyalty”.

 

“Beshoff Motors has a vision for the automobile dealership of the future and we could not be happier to be a part of that”; said Kevin Cooper CEO, NcompassTrac. “With great products and superior technology comes great customers”.


The Beshoff Advantage program is immediately available. For more information, Watch this video

 

 

About Beshoff MotorCars; Beshoff MotorCars is an Authorized Mercedes-Benz, Smart and Sprinter Dealer serving the greater  San Jose CA. Showcasing  quality new and pre-owned Mercedes-Benz vehicles to other make used cars, trucks and SUVs. Beshoff MotorCars is also the designated  AMG Performance center in San Jose.

 

NCompassTrac LLC; is a leading software technology company located in Laguna Hills, California with over 60 years of expertise in enterprise software that builds cloud based computing solutions for the Automotive, Power Sports and Event markets that make a positive economic impact on the way companies work

 

Yamaha Motor Corporation U.S.A. goes real time with NCompassTrac

 

March 26, 2014 - Cypress, CA:

 

For over 50 years, Yamaha Motor Company has endeavored to create diverse value through products and services since its founding. And now through the NCompassTrac KickStart products, Yamaha is bringing the excitement of its events to real time social media by linking riders with company personnel for a truly interactive experience.

During Daytona Bike week, Yamaha enthusiasts were able to electronically sign up for demonstration rides on a wide range Yamaha sport bikes and its Star Motorcycles line of cruisers including the popular FZ09 sport bike and top selling Bolt from Star Motorcycles. Rider information and preferences were captured in real time and then linked to the Yamaha Social Media Room in Cypress California where company personnel and riders interacted using social media to share ideas and provide feedback on the whole experience.


“This is a game changer for the industry, and we are just beginning to roll out new and exciting technologies to speak to our customers’” states Kim Knupp, National Events Manager.  “Deploying KickStart was the first step of many we will use to improve the overall customer experience with our products and Company personnel”.


“Customers of today’s digital age expect real-time response and have a much higher expectation of chosen brands” according to Kevin Cooper, NCompassTrac CEO.  “The demand to change processes, remove wait times and manual work is a continuum that cannot be ignored.  Brand experience and loyalty is what’s at stake.”


Both Yamaha and NCompassTrac are continuing to work together to bridge the gap between consumer and manufacturer. Events such as Daytona Bike week are the litmus test for success.

 

About Yamaha Motor Corporation U.S.A; Yamaha Motor Corporation, U.S.A., is a leading manufacturer of an ever-expanding line that includes motorcycles, outboard motors, ATVs, SXS’s, personal watercraft, snowmobiles, boats, outdoor power equipment, race kart engines, accessories, apparel, and much more, that contribute to the quality of life.

 

About NcompassTrac LLC; NCompassTrac LLC is a leading software technology company located in Laguna Hills, California with over 60 years of expertise in enterprise software that builds cloud based computing solutions for the Automotive, Power Sports and Event markets that make a positive economic impact on the way companies work.

 

Mercedes-Benz Laguna Niguel (MBLN) surpasses 6,000 rewards card transactions with NCompassTrac

 

February 25, 2014 - Laguna Niguel, CA:

 

Only 1 of 7 total Mercedes-Benz dealerships in the United States that have been in business for 40 or more years. Mercedes-Benz Laguna Niguel attributes its success to the vision of its owner, the leadership of the management team, the dedication of staff, and most importantly, the loyalty of its customers.

This month, MBLN surpassed 6,000 transactions through its STAR Member Rewards program. Both Active Sales and New Conquest customers now number in the thousands and have embraced the STAR Member Rewards offered by MBLN. “The NCompassTrac Loyalty Rewards Program has helped us create a bond between our customers and our Dealership which has assisted in achieving our industry leading retention rates.” states Pat Bolter, General Manager. “It is truly keeping pace with the excellent brand we represent.”

 

MBLN also uses the NCompassTrac imbedded iframe technology to offer customers a chance to enroll in the program directly from their website. “This enables anyone who wishes to participate in earning points right away the chance to do so at any time. For customers who have never visited MBLN, this is an excellent way to experience the dealership and participate in the instant rewards offered.” says Kevin Cooper, CEO NcompassTrac.

“With over 6,000 cards transacted to date, the number of STAR Member Rewards customers are on track to grow well over 10,000.” states Brian Taber, Marketing/Communications Director for MBLN. “The economics and impact of customer loyalty is well documented as absolutely fundamental to the success of any business today, and ever more so critical in a fiercely competitive industry such as ours.”

 

About Mercedes-Benz Laguna Niguel; Whether searching for a New Mercedes-Benz, Used Mercedes-Benz, or need Mercedes-Benz Service, MBLN provides all guests with an experience that is as enjoyable as driving a Mercedes-Benz. With a 22-acre facility hosting a selection of over 1500 new and pre-owned vehicles to choose from including Mercedes-Benz, AMG, smart, and Sprinter Vans, MBLN is the best choice for Southern California customers.

 

About NcompassTrac LLC; NCompassTrac LLC is a software company that provides a cloud based Loyalty Rewards program as well as prospect capture solutions to the Automotive, PowerSports and Event markets.

 

 

Come see us in New Orleans! - NCompassTrac to unveil its Cloud based Premier Rewards Platform at NADA

 

NADA

 

January 6, 2014 - Laguna Hills, CA:

 

NCompassTrac will be demonstrating its Automotive and Dealership cloud based Premier Rewards program at this year’s NADA / ATD on January 24-27 at the New Orleans Convention Center. Customers and prospects can see a live working system that will real time capture customer information and track the lifecycles of vehicle purchase to service history attaching a points based incentive program that retains and rewards repeat loyal customers. By creating a world class digital handshake, NCompassTrac binds clients to a dealership creating a lasting bond that drives repeat business for years to come.

 

About NADA; The NADA Convention & Expo is the automotive industry event of the year and the world's largest international gathering place for franchised new-vehicle dealers. The convention offers dealers a rare chance to meet face-to-face with executives of major auto manufacturers and features hundreds of exhibitors showcasing the latest equipment, services and technologies and dozens of workshops with the industry's best trainers. The 2014 NADA Convention & Expo will take place Friday, Jan. 24 through Monday, Jan. 27 2014 in the New Orleans Convention Center in New Orleans, LA.

 

Polaris Razor and NCompassTrac slice into Glamis

 

December 31, 2013 - Laguna Hills, CA.:

Polaris Razor, the market leading UTV manufacturer and NCompassTrac the market leader in customer retention and capture solutions welcomed riders and UTV enthusiasts at Camp Razor and the Razor Experience over the holiday season at the Glamis Dunes in Southern California.  Using NCompassTrac KickStart demo ride scheduler and customer information capture system , Razor enthusiasts were able to quickly register for thousands of dollars in Razor giveaways, including a new Razor 1000 resetting the standard for  premium brand ownership, service and support.

 

With the overwhelming popularity of the Razor product line, event management was ready to roll thanks to the speed and ease of use of the KickStart TM system.  Rider sign ups and brand interest was met with customer enthusiasm as event personal  electronically captured and authenticated rider information in real time. The digital experience really set the tone for what Razor customers expect from the industry’s leading UTV manufacturer.


Using iPads running the KickStart application, all rider and customer registration information was captured quickly and is sent to the NCloud where event, sales and dealer managers can connect instantly and analyze consumer metrics and preferences. This in turn allows a real time dynamic monitoring of event success that was never before possible.  


For customer product demonstrations, all captured information is stored in the cloud along with the digital signatures for all riders.  Electronic waiver forms provide a quick and easy solution to an age old paper chase problem of matching riders to forms.  “The digital experience is paramount to the high standards and expectations of the Razor brand. We have tuned our software to match those expectations and create a consumer experience second to none” states Kevin Cooper, CEO of NCompassTrac. 

 

Polaris and NCompassTrac plan on utilizing the KickStart TM solution to further automate and enhance the rider experience at future events.  “We are always looking at ways to improve and provide a best in class experience for our KickStart enthusiasts”, said Cooper.  “With a full calendar of events scheduled, we expect to see more and more customers utilize the system”.


About Polaris®; Polaris is a financially stable, rapidly growing American company with annual sales over $3 billion with dealers, distributors and riders in over 130 countries. The company was founded in 1954 in Roseau, Minnesota, where it operates a major engineering and manufacturing center to this day.


About NcompassTrac LLC; NCompassTrac LLC is a leading software technology company located in Laguna Hills, California and has over 60 years of expertise in the Enterprise Software industries that provides cloud based computing solutions to the Automotive, PowerSports and Event markets.

 

Kawasaki Blazes New Trail with NCompassTrac

 

November 1, 2013 - SAN MATEO, CA.:

Kawasaki demonstration riders were welcomed with a new KickStart TM automated process that allowed them to sign-up and check-out sport and cruiser motorcycles at this year’s first IMS show. Kawasaki also used the system to electronically distribute Kawi Kash, a $250 incentive that can be used towards the purchase of Kawasaki products.


“This is the best system I’ve ever used.” stated rider John Reston. “No paper or forms to fill out and I received an instant email with my ride time and links to the products that I am interested in.”


The KickStart TM system was designed from the ground up for high attendance events such as the IMS shows. All rider information is quickly captured with a swipe of their driver’s license, from there all privacy and waiver forms can be agreed to electronically. This significantly speeds the rider sign-up process and eliminates the need to handle and manage boxes of paper.


“An electronic schedule display lists available bikes and ride times, it also helps remove some of the confusion and mystery that can surround a demo ride process” according to Pat Harris, Manager, Consumer Events Department. “In a quick glance, all involved can see bikes, times and the rider’s slots”.


“We are very pleased with the enthusiasm we received from riders and demonstration personnel alike”, stated Kevin Cooper, CEO NCompassTrac. “Because the system is ground to cloud, the relevant information is instantly available anywhere / anytime by authorized personnel. Dealers can make instant connections and communicate with prospective buyers”. Riders and buyers can also instantly receive special promotions and offers from the manufacturer.


“With this event under our belt, we are already looking at ways to further improve upon an already fantastic system” said Harris. “We think this is a great solution for anyone looking to streamline the process and mitigate risk associated with live rider demonstrations.”


About Kawasaki Motors Corp., U.S.A. Kawasaki Motors Corp., U.S.A. (KMC) markets and distributes Kawasaki motorcycles, ATVs, Side x Sides, and personal watercraft through a network of more than 1,200 independent retailers, with an additional 7,400 retailers specializing in Kawasaki power products and general purpose engines. KMC and its affiliates employ nearly 3,100 people in the United States, with 300 of them located at KMC's Irvine, California headquarters.


Kawasaki’s tagline, “Let the good times roll.™”, is recognized worldwide. For five decades, the Kawasaki brand has become synonymous with powerful, stylish and category-leading vehicles. Information about Kawasaki’s complete line of powersports products and Kawasaki affiliates can be found on the Internet at www.kawasaki.com.


About NcompassTrac LLC; NCompassTrac LLC is a software company that provides cloud based computing solutions to the Automotive, PowerSports and Event markets.

 

NCompassTrac and Indian Motorcycles ride into Sturgis

 

October 2, 2013 - Laguna Hills, CA:

The market leading customer information capture system; KickStart TM was deployed by Indian Motorcycle with the launch of its new 2014 Indian® Chief® platform at Sturgis, one of the Nation’s largest Motor Cycle Rallies. Also announced was the "Indian Motorcycle Assurance Program" - a new standard for premium motorcycle ownership, service and support.

 

Using iPads running the KickStart application, all rider and potential buyer information was captured quickly and is sent to the NCloud where dealers and prospects can connect instantly matching product availability by model, price, color and options preferences.

 

All captured information is stored in the cloud along with the digital signatures for all riders. The electronic waiver forms provide a quick and easy solution to an age old paper chase problem of matching riders to forms. “For the first time, our clients can access any of that information anytime, anywhere if ever needed” according to Kevin Cooper, CEO of NCompassTrac.

 

With a full calendar of events ahead, both Indian and Victory Motorcycles will be utilizing the KickStart TM solution to further automate and enhance the rider experience.

 

About Indian and Victory Motorcycles; Polaris® is a financially stable, rapidly growing American company with annual sales over $3 billion with dealers, distributors and riders in over 130 countries. The company was founded in 1954 in Roseau, Minnesota, where it operates a major engineering and manufacturing center to this day. Indian Motorcycle® engines are assembled in Osceola, Wisconsin, and final assembly of the motorcycles takes place in Spirit Lake, Iowa.

 

About NcompassTrac LLC; NCompassTrac LLC is a leading software technology company located in Laguna Hills, California and has over 60 years of expertise in the Enterprise Software industries that provides cloud based computing solutions to the Automotive, PowerSports and Event markets.

 

Cashless System Masters the Colorado State Fair

 

September 10, 2013 - Southern California:

An industry first comprehensive card based Cashless System (www.cashless.net) was used at this year’s Colorado State Fair, one of the Nation’s largest and longest running events with over 140 years of continued operation and up to 80,000 attendees per day.

 

Cashless, LLC provided a suite of services that controlled commerce throughout the duration of the annual State Fair. All food, beverage, games and rides utilized the system; as well vendors throughout the Fairgrounds, Event Center, Amphitheatre, Grandstands, and Carnival Midway for the entire 13-day run.

 

“The Cashless System outperformed all of our expectations” states Chris Wiseman, CEO of the Colorado State Fair. “We even experienced a power outage and an unexpected thunder and lightning storm. Through it all, the system stayed up and we never missed a beat”.

 

Major headline acts such as Lynyrd Skynyrd, Dwight Yoakam, Creedance Clearwater Revival, and the Oakridge Boys rocked the Colorado State Fair while handheld point of sale devices roamed the audience taking mobile customer orders -real time.

 

“We are extremely pleased with the performance and reliability of the Cashless System” said Larry Dunnwald, CEO of Cashless, LLC. With over 600 active point-of sale devices operating within a private wireless network, thousands of orders were processed concurrently with sub-second response times. “During Fiesta day and our busiest nights, we were slammed with customers” states Bob Carruth, owner of Manhattans. . “The speed of this system kept us serving customers instead of counting and fumbling with cash, and that really improved our bottom line”.

 

With real-time reporting capabilities, Cashless provided vendors with immediate revenue statistics while electronic receipts informed customers of their recent expenditures. “Due to its unique design and architecture, there is no impact to system performance when producing real time financials and other reporting metrics” states Kevin Cooper, CEO of NCompassTrac.

 

For the first time in the Fair’s history, management could monitor sales and revenue trends of every vendor operating at the Colorado State Fair. “With this year under our belt, we are already looking at ways to further improve upon an already fantastic system” said Wiseman. “We think this is the solution for anyone looking to streamline the inherent problems and risk associated with running a cash-based event.

 

About CASHLESS, LLC; CASHLESS, LLC. is a wholly owned subsidiary of MOBILEMONEY, Inc. that specializes in providing commercial electronic currency services to festivals, fairs, concerts and special events throughout the United States.

 

About NcompassTrac LLC; NCompassTrac LLC is a software company that provides cloud based computing solutions to the Automotive, Power Sports and Event markets..

 

 

 

 

 

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